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Opening Hours
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Our current
Opening Hours

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

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We are here for you!
Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Contact

Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +49 152 08 87 74 78
Email: camping@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

Send us an email:
info@rulantica.de

Fill out our contact form

Required fields are marked with a *

I have read the privacy statement.
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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

Send us an email:
confertainment [at] europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

Fill out our contact form

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plan or with a group, you can reach us easliy

Our addresses:
Hotels 'Colosseo', 'Santa Isabel', 'Castillo Alcazar' and 'El Andaluz':
Europa-Park-Straße 4+6

Hotel 'Bell Rock'
Peter-Thumb-Straße 6

Hotel 'Krønasår – The Museum-Hotel'
Roland-Mack-Ring 3

Camp Resort & Camping
Rheinweg 5

in 77977 Rust, Germany

Everything you need to know

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Ticketshop
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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

To the ticket shop

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Booking
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Book your dream holiday
Booking
Best conditions and largest choice.

 

To the hotel booking

 

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Gift cards
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Pass on the joy
Gift cards

Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

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Online shop
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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Well informed
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No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

Subscribe to the newsletter

 

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Latest information

Themed hotels, Camp Resort, Europa-Park Camping, hotel restaurants & bars, wellness & sport

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

We cannot wait to be able to welcome you again and are well prepared to open as soon as possible. A comprehensive hygiene concept as well as numerous measures in order to minimise the risk of infection guarantee a safe stay at the entire Europa-Park Theme Park and Resort.

All changes at a glance

Go directly to your preferred topic.

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Change of booking
Information for all guests who have already booked but could not visit due to the current restrictions.
Change your booking here

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Themed hotels & Camp Resort
Plan your perfect stay.
More info

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Europa-Park Camping
Well informed for your dream camping trip.
More info
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Restaurants, bars & cafés
Romantic dinner, delicious cocktails or a tasty lunch – all information about your culinary highlight.
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Wellness & sport
Take a break.
More info
Europa park linie kreis
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Europa park linie kreis

Change of booking

Stay at the themed hotels, Camp Resort or Europa-Park Camping

For guests who have booked a stay before 14.05.2021, there are flexible rebooking options:

Stay until 14.05.2021

Our recommendation! – Change your reservation to a new preferred date in the summer season: Your reservation will be change to your preferred date free of charge (subject to availability). Please note that bookings at the summer offer, the Limited Edition and the Senior Offer can only be re-booked to the applicable offer periods without incurring an extra charge.

Change your reservation to a new preferred date later on: Keep your booking, without inserting the date of arrival, and book your preferred date later on. You will benefit from the previous conditions for your stay incl. breakfast and will not have to re-enter your booking details.

Cancel and receive a voucher: If you have already paid for your stay and would like to cancel your booking, you can request a voucher for the full amount already paid, which will be sent to you via email.

Please call us to discuss the next steps:

Themed hotels

 +497822 776 697

Mon - Sun from 8am to 5pm

Camp Resort

 +497822 860 556 6

every Saturday from 8am to 5pm

Our teams are on-hand to deal with your inquiry as soon as possible. Due to a higher volume of inquiries, the processes may take longer than usual. Thank you for your understanding. If your arrival date is not in the next few days, there is no hurry.

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Europa park linie kreis

Plan your stay with us

At the themed hotels & the Camp Resort

The hotel ‘Colosseo’ is open for business guests until further notice. The six themed hotels, the Camp Resort, Europa-Park Camping, the wellness & spa areas, the fitness club 'Boston Red Sox', the fitness area 'Krønasår', as well as the Europa-Park Talent Academy are open again for you from 15.05.2021.

Europa-Park Garantie

The Europa-Park Hotels Guarantee

The following applies for bookings made until 31.10.2021 for the time period from now until 26.12.2021: you can change or cancel your booking until 3 days prior to your arrival free of charge. (Except event tickets and group bookings).

To the hotel reservation

Good to know

Admission tickets: In order to maintain the limited capacity of visitors, we have decided to offer date-specific tickets, instead of seasonal tickets. Therefore, Europa-Park tickets must be booked along with the hotel or Camp Resort accommodation. You can choose the visiting dates for Europa-Park during your stay on-site. You don't need to fix a date in advance.

Breakfast: Currently, it is mandatory to book a table for breakfast! You can book a table online, directly after your hotel reservation. A table booking is also required for all other hotel restaurant visits! To the table booking

Hygiene & safety requirements

Staying healthy together at the hotels & Camp Resort

You would like to be well prepared for you upcoming stay? We too!

Along with the measures that apply throughout the Europa-Park Theme Park & Resort, we kindly ask you to pay attention to the following instructions for the Europa-Park hotels as well as the Camp Resort:

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Health
We kindly ask you to only visit the Europa-Park hotels and the Camp Resort in good health. Visitors who have had contact with a person infected with SARS-CoV-2, or with symptoms of a respiratory infection or elevated temperature, within the past 14 days, must not visit the hotel or Camp Resort.

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Hygiene seal
We are consistently cleaning and disinfecting surfaces, such as hand railings, lift buttons, light switches, ATMs, drinks machines and door handles for your safety. These are marked with the Europa-Park hygiene seal.

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Mouth-nose mask
Due to the mask requirement, adults and children aged 6+ must wear a mouth-nose mask in all closed and covered areas, as well as in outdoor areas in which this is exceptionally required. We recommend to bringing your own mouth-nose mask. You can also purchase these on-site.

Please also pay attention to the mask requirement at Europa-Park as well as Rulantica!

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Closed areas
We ask you for your understanding that possibly not all offers and services will be available to their full scope or indeed may not be available at all.

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Your accompanying persons
Persons from different households can socialise on the premises of the Europa-Park hotels as well as the Camp Resort, according to the regulations provided by the state government.

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Lifts
Please use the stairways, if possible.Using lifts is only possible accordance with the instructions provided by the state government.

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Contactless - We are keeping a distance, but we are there for one another!
For a stay with as little contact as possible, we recommend the free Europa-Park Hotel App. There, you can use the contactless Pre-Check-In and Check-Out feature.

If you provided your email address while booking, you will receive an email with the latest information about your stay before your arrival.

Please provide your email address (for example, if you have booked your room through a travel agency, or if the hotel or Camp Resort have no direct contact details for other reasons). Please send your email address along with your booking number, the arrival date and your name to Registration.Booking [at] europapark.de.

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Waiting situations
In the waiting areas (for example in front of the hotel receptions), you will find distance markeres for your orientation. Please help us to use these waiting areas as little as possible:

  • only one person should queue to collect booked Europa-Park and/or Rulantica tickets or the room key.
  • Please use all contactless options during your stay - see above
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Arrival
We kindly ask you to follow the distance rules when parking, as well as the instructions provided by the staff on-site.

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Hotel Shuttle Resort
The free Hotel Shuttle Resort runs on a ring route between the Europa-Park hotels, Rulantica, the Europa-Park entrance for hotel guests and YULLBE. In the bus, adults and children aged 6+ are required to wear a mouth-nose mask in order to comply with state regulations.

As a hotel guest, you can of course also commute by car between the hotels and park for free on all hotel car parks. Hotel guests with a valid entrance ticket for Rulantica also park for free at the Rulantica car park.

Please also note the additional terms and conditions.

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Europa park linie kreis

Europa-Park Camping

Plan your stay

Europa-Park Camping welcomes once again all travellers, whether with caravans or tents, from the 15.05.2021. 

To ensure you are well prepared for your stay please see the most important information here.

Good to know

Please note that the number of available spaces and pitches is limited. NEW: It is mandatory to book in advance by calling +49 7822 860-5566 or conveniently online. Sanitary facilities are available with reduced capacities and considering the current hygiene rules and regulations. You can wash dishes without any restrictions.

Breakfast: As our overnight guest, you have the option to have breakfast in the Silver Lake Saloon, or to use the 'Bread Roll Service' at the Western Kiosk. Breakfast in the Silver Lake Saloon must be booked in advance online. To the table booking

You can find general information, such as the rates and facilities, on the Europa-Park Camping as well as the Camping FAQ pages.

Hygiene & safety requirements

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The house rules, hygiene and safety regulations, the distance rules by the state government, as well as the instructions by our employees apply.

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Persons from different households can socialise on the premises of Europa-Park Camping, according to the guidelines by the state government.
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Europa park linie kreis

Restaurants, bars & cafés

Let us spoil you with our culinary delights

We are already looking forward to your reservation from 15.05.2021 onwards. Don’t miss out and book this date today at Online Table Reservation

So that you can indulge in our culinary delights, please note the following regulations.

The most important measures and regulations

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Distance
Keep a minimum distance of 1.5 metres from other people that do not belong to your group.

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Table reservation
Reserve your table in advance

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Mouth-nose mask
You must wear a mouth-nose mask to protect those around you. You can of course take off the mask at the table.
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Contactless payment
Please pay contactless, where possible.
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Contact details
For contact tracing purposes, we are obliged to take your contact information. Please fill in the form properly.

It lies in our best interest and responsibility to follow these rules and take care of one another. Please follow the instructions from our staff.

 

Breakfast: Due to the current situation we are unfortunately unable to offer our popular brunch and lunch offers and are only allowed to welcome our overnight guests for breakfast.

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Europa park linie kreis

Wellness & beauty

Whether wellness treatment, sauna visit, a full worklout or a new haircut - your wellbeing is important to us.

At the Europa-Park Hotels, 3,400m² full of sensual tranquillity, inspiration and relaxation are waiting for you to enjoy. You don't want to miss this? Book your preferred date today starting from 15.05.2021 at wellness.europapark.de.

The hair salon 'Francek' at hotel 'Colosseo' is open daily except Mondays. Please see the display at the salon for current opening times.

The Europa-Park Talent Academy, the fitness club 'Boston Red Sox' and the fitness area 'Krønasår' are open again from 15.05.2021, under consideration of the guidelines and hygiene measures by the government of Baden-Württemberg.

Hygiene & safety requirements

Along with the measures that apply throughout Europa-Park Theme Park & Resort, we kindly ask you to pay attention to the following guidelines for the wellness & sport areas:

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Book & pay contactless
Please book your appointment in advance at wellness.europapark.de, call +49 7822 860 553 0 or email us at wellness [at] europapark.de.

Please pay contactless whenever you can.

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Reduce contact
We kindly ask you to come to your booked treatment alone, not with company.

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Mouth-nose mask
You are required to wear a mouth-nose mask in all wellness & spa areas as well as during the treatments. Please bring your own mouth-nose mask.

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Closed areas
We ask you for your understanding that possibly not all offers and services will be available to their full scope or indeed may not be available at all.

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Relaxation room
The relaxation room is available for a relaxed time-out, under consideration of the distance rules. Please cover the loungers completely. Wool blankets and pillows are currently only available upon request. In order to offer all guests the option to visit the relaxation room, the duration of using the room is limited to 90 minutes after your treatment until further notice.

Current information

Read the latest information from the Europa-Park themed hotels.

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Europa-Park Club
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Europa-Park
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Rulantica
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Events & evening cinema
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YULLBE

This information is being updated constantly.

Last update: 15.04.2021

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Current information

Read the latest update about the current situation at the Europa-Park hotels, Camp Resort, Camping, hotel restaurants & bars as well as wellness & sport:

  • Change of booking
  • Hygiene & safety rules
  • Planning a future visit